EASY ITALIA | The helpline for tourists

Italian Republic | Minister of Tourism +39 039.039.039 | Available seven days a week from 9.00 am to 10.00 pm | 800.000.039

The cost is the one of a national local call.
No additional costs are charged for answer.

Toll free number from landlines and public phones
on the Italian territory.

Status

Monuments and museums

1.  Are there special discounts that motivate to visit museums?

Yes . A very interesting initative called “ carte turistiche” ( city pass) has been created for major Italian cities in order to motivate cultural tourism. A few examples : the city of Rome has the ROMA PASS CARD city pass ( promoted by the city council and the Ministry of Cultural Activities and with the cooperation of ATAC , the city public transportation company) . This card allows discounts for musuems , artistic sites , public ATAC transportation and touristic services .  The city of Venice has the VENICE CARDcity pass that allows tourist to have discounts on major touristic services, public transportation , museum access , Marco Polo airport transfers ( from and to the airport) , pubblic toilets and Casinos entries. The city of Milan , starting july 2010 has theAmaMi card city pass that allows discounts on museums, banking services and public transportation. For more info we suggest to browse official city web sites.

2.  What’s typical museum working hours in Italy?

Most common working hours for museums in Italy are from 9/10 a.m. to 6/7 p.m. but this is a very approximate information because each museum has its own working hours and working days ( some museum are open on holidays others are closed or work only half day ) . More info can be found on the official museum or city web site.

Suggested web site: Cultura Italia
3.  What’s museums closing day in Italy?

Usually museums close on monday. Example : In Rome all museums are closed on monday except the Colosseum  and the “Terme di Caracalla”. More info can be found on the official museum or city web site.

Suggested web site: Cultura Italia
4.  Is it best to visit Rome with a tour guide and where can I contact an offical one?

Yes. It’s best to visit Rome with a tour guide . The city of Rome had official tour guides provided with authorized working cards. Each tour guide is required to show his/her working card when working. Pay attention to fake tour guides ( they surely don’t own authorized working cards) . Tourists can book a tour guide by authorized agencies, museums and appropriate touristic info points or by simply ( in case of the city of Rome) calling 060608.

Suggested web site: Centro Guide e Accompagnatori turistici, www.060608.it
5. Is it possible to book museum and monuments tours?

Yes. this is possible for most Italian monuments and museums through the online booking or by calling  the museum / cultural area . Also, most times museums can allow tourist to directly buy tickets online. In any case we suggest to always call, even after online bookings, and have the museum confirm the booking.

Do you need information and/or assistance during your journey?

Please fill in the following form and you will get a reply as soon as possible.

* = Required field

Thematic area*

Type of request*

email*

Request (max 3000 characters)*

According to the Art No. 13, Law Decree 196/03, under the law referring to the Art. No. 13, Law Decree 196/03, FORMEZ PA – Centre providing services, support, studies and training for the modernization of Public Administration, an association recognized as a legal entity of private law, under control, supervision and inspection of the Presidency of the Council of Ministers – Civil Service Department, the entity responsible for personal data, collected by the contact centre Easy Italia, inform that your data will be collected and processed with the only aim to provide you with the assistance and information needed, also in relation to the reported administrations. The data processing is carried out just by using computerized procedures, in the way and within the limits required for the above purposes. Your data will be kept confidential and will be only be disclosed in the form of quantitative reports to the Civil Service Department, to other public bodies with the only aim to provide the service required, or to other third parties whose right to access the data is established by laws and regulations. The *marked fields are mandatory and your refusal to provide us with such information may result in not being able to provide you with the service required; fields that are not marked as mandatory may be left blank, but this can result in our service's operators not being able to contact you back. For the above-mentioned purposes, your personal data can be disclosed to Formez Managers and Personnel working on the “Easy Italia” project. The data controller is the Press and Publishing Manager at Formez, Viale Marx n.15, Rome. An updated list of Managers who can access your data is available at the office of the HR Department Manager. Under article 7 of Italian Law No. 196/2003, you have the right to ask for your data to be deleted, changed or updated. In order to exercise your right, please ask to the data controller (info@easy-italia.com).

I have read the guidelines

SECURITY CONTROL*

captcha

Please insert the code you see above into the code field below and then click on the "Send" button